Delivery Information

Delivery – UK

Standard deliveries on 1 – 2 bottles will be made within 1-3 working days of an order being placed and is charged at a standard rate of £4.75 tracked & signed for.

Next day deliveries on 1 – 2 bottles will be made within 1 working days of an order being placed and is charged at a standard rate of £5.50 tracked & signed for.

Next day deliveries on all orders over 2 bottles is £9.99. Our deliveries are fulfilled by a reliable courier whom we use dependant on quantity purchased and area of delivery. Our courier we have found to be glass friendly and reliable. All deliveries must be signed for by an adult of 18+. 

Due to our operating hours, we do not deliver on weekends, or Bank Holidays.

Delivery is free on Single bottles over £47.50, Two bottles over £55 and all deliveries over £100.

Minimum Orders

We have a minimum order of 1 bottle as standard. 

Breakages

While we do try our absolute best to get your bottle(s) to you in one piece, we understand that occasionally the odd bottle here & there may break in transit. We will credit you for all breakages reported within 24 hours of their arrival & arrange for a replacement (If there is one) to be sent to you ASAP – again please contact our customer care team for more information.

Returns

Despite our best efforts if you are unsatisfied with your purchase, you’re welcome to return your wines, and exchange them un-opened & undamaged, within 14 days – please contact our customer care team to assist you with anything on:

Phone – 01158883292 or E-mail support on the main page of the website. 

All credits are made to the credit or debit card used to make the original payment.